Last updated: 2 December 2025
Version: V1.0

 

1. Introduction

Welcome to the SpiritAbility website (“the Website”). These Terms & Conditions (“Terms”) govern your access to and use of the Website operated by SpiritAbility (ABN 16 634 294 670). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

 

 2. Who We Are

SpiritAbility provides information about NDIS-related services, disability supports, community engagement, and wellbeing services.

SpiritAbility
7–9/212–216 Anson Street, Orange, NSW 2800
Email: pamela@spiritability.com.au 
Phone: 02 5343 1860

 

3. Website Purpose

The content on this Website is provided for general informational purposes only. It is not professional advice and is not tailored to your individual circumstances. You should contact SpiritAbility directly for personalised guidance or support regarding services.

 

4. Your Use of the Website

You agree to use this Website lawfully, responsibly, and in accordance with these Terms. You must not:

• Use the Website for any unlawful purpose
• Interfere with or disrupt the Website, servers, or networks
• Attempt to gain unauthorised access to the Website
• Use automated tools to scrape or copy content
• Upload or transmit malware or harmful code
• Reproduce, sell, or commercially exploit Website content without written permission

SpiritAbility reserves the right to suspend or block access for misuse.

 

5. Services and Features Available on the Website

The Website may include:

• General information about NDIS supports and services
• Online enquiry forms
• Online bookings or scheduling
• Downloadable resources
• Newsletter signup
• Blog articles and updates

SpiritAbility does not sell any products or services online and does not process payments through the Website.

 

6. Accuracy of Information

While SpiritAbility takes reasonable steps to maintain accurate and up-to-date content, we do not guarantee the accuracy, completeness, or suitability of Website information. Website content is subject to change without notice.

 

7. Third-Party Links

The Website may contain links to third-party websites, tools, or resources. SpiritAbility is not responsible for the content, accuracy, privacy practices, or availability of these external sites. Accessing external links is at your own risk.

 

8. Intellectual Property

All content on this Website—including text, graphics, images, branding, design elements, and downloadable materials—is the property of SpiritAbility unless otherwise stated. You may not copy, reproduce, republish, or distribute content without permission.

 

9. Online Forms, Bookings, and Submissions

By submitting information through our forms or booking tools, you agree that the information provided is accurate and lawful. SpiritAbility may contact you using the details provided, and may process your information in accordance with our Privacy Policy and Cookie Policy.

 

10. Newsletter Signup

When subscribing to our newsletter, you consent to SpiritAbility sending updates, news, and relevant information. You may opt out at any time.

 

11. Limitation of Liability

To the maximum extent permitted under Australian law, SpiritAbility is not liable for any loss, damage, or injury arising from use of the Website, reliance on Website content, interruptions, errors, or third-party links. Nothing in these Terms excludes your rights under the Australian Consumer Law (ACL).

 

12. Website Accessibility

SpiritAbility is committed to ensuring that our Website is accessible and usable by people of all abilities. We aim to comply with recognised accessibility guidelines, including WCAG standards. If you experience accessibility barriers, please contact us at pamela@spiritability.com.au.

 

13. Privacy and Cookies

Use of this Website is governed by the SpiritAbility Privacy Policy and Cookie Policy. These documents explain how we collect, store, and use your personal information.

 

14. Security

SpiritAbility takes reasonable steps to protect the Website and your information, but we cannot guarantee complete security. You are responsible for your own security practices when using the Internet.

 

15. Termination or Suspension

SpiritAbility may suspend or terminate your access at any time without notice if you breach these Terms or if Website security is at risk.

 

16. Changes to These Terms

SpiritAbility may update these Terms to reflect legal requirements, service changes, or Website updates. The ‘Last updated’ date indicates when changes were made.

 

17. Governing Law

These Terms are governed by the laws of New South Wales and the Commonwealth of Australia. Any disputes shall be handled within Australian jurisdictions.

 

18. Contact Us

For questions about these Terms:

SpiritAbility
7–9/212–216 Anson Street, Orange, NSW 2800
Email: pamela@spiritability.com.au 
Phone: 02 5343 1860