Last updated: 2 December 2025
Version: V1.2

1. Introduction

This Cookie Policy explains how SpiritAbility (“we”, “our”, “us”) uses cookies and similar technologies on our website. We handle all personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and our obligations as an NDIS service provider based in NSW.

2. Who We Are

Business Name: SpiritAbility
ABN: 16 634 294 670
Business Address: 7–9/212–216 Anson Street, Orange, NSW 2800
Contact Email: pamela@spiritability.com.au 
Phone: 02 5343 1860

3. What Are Cookies?

Cookies are small text files stored on your device when you browse our website. They perform functions such as enabling website features, improving performance, remembering preferences, and supporting analytics and advertising.

4. Types of Cookies We Use

• Strictly Necessary Cookies
• Performance and Analytics Cookies (including Google Analytics)
• Functionality Cookies
• Marketing and Advertising Cookies (Google Ads, Meta Ads)

5. Types of Cookies We Use

SpiritAbility uses online forms for enquiries, service requests, and NDIS participant communication. Cookies may support form functionality but do not store sensitive information.

6. Sensitive Information and NDIS Compliance

SpiritAbility does not use cookies to collect sensitive information such as health or disability data.

7. Third-Party Cookies

Third parties may include Google, Meta, YouTube, and hosting/security providers.

8. Managing Your Cookies

You may control cookies through your browser settings.

9. International Data Transfers

Some cookie-related data may be transferred outside Australia. We comply with APP 8 for cross-border disclosures.

10. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements.

11. Contact Us

SpiritAbility
7–9/212–216 Anson Street, Orange, NSW 2800
ABN: 16 634 294 670
Email: pamela@spiritability.com.au 
Phone: 02 5343 1860